At Sojourner Truth House (STH), moving out of a shelter is just the beginning. Permanent Supportive Housing (PSH) operates on a simple but powerful idea: being stably housed gives people the foundation they need to confront and solve the deeper issues that led them into homelessness. With case managers providing guidance, workshops, and resources, clients can recover from trauma, rebuild their lives, and thrive in their communities.
STH supports around 100 PSH households across Lake County, offering a combination of affordable housing and essential services. Case managers Crystal Thomas and Sam Whitehead lead these efforts—Crystal oversees South Shore Commons in Gary, while Sam manages the Gateway program, which offers housing throughout the county. Both programs are largely funded by government grants, with STH providing furniture, food, and case management services.
“Our programs exist for those who otherwise would not be able to survive on their own,” Crystal shared. “They’ve been through the shelter experience, or they’ve been on the street, or they’ve stayed with family and friends. Now they’re in housing, and it’s like ‘Now what?’ Most programs put you in housing and then leave you on your own to figure that out. What are you going to do about a job or the kids? We’re here to cushion that, and ask how do we keep you housed, as opposed to having you return to being homeless? We’re trying to not continue the cycle and help better their lives.”
Sam manages 45 PSH households in the Gateway program that live in 20 to 25 locations spread mainly throughout Gary and Merrillville, with others in Hammond, East Chicago, Whiting, and Lowell. Each client has different barriers to obtaining housing, he explained.
“For some it’s financial irresponsibility, sometimes it’s untreated mental health issues, or it’s substance abuse and they need help creating a plan of action to maintain sobriety. Some clients need housing to get their children back,” Sam said. “We work closely with them to identify those barriers, establish goals and then try to work on those goals over time to get clients where they need to be to create the type of life they want, whether it be reunification with their kids, or whether they don’t want to stay in a shelter anymore but want their own space.”
One of the ways STH ensures PSH clients can succeed is by offering a wide variety of classes and workshops. At South Shore Commons, Crystal coordinates monthly calendars featuring sessions on financial literacy, life skills, trauma recovery, yoga, and art therapy. She also organizes family outings, such as trips to the Indianapolis Children’s Museum or local bowling alleys, to help clients experience life beyond their immediate surroundings.
“We try to take them outside of these four walls,” Crystal explains. “It’s important for them to reconnect with the world and feel part of something bigger.”
Transportation is another key service, helping clients access jobs, medical care, and other critical appointments. Crystal notes that transportation can be the difference between success and setbacks:
“A simple ride to the doctor can mean the difference between getting a disability case approved or denied. For many of our clients, there’s no family to lean on, so transportation becomes a lifeline.”
Sam also uses STH’s transportation services to bring Gateway clients together for monthly group sessions. These meetings offer a safe space for men to discuss topics like parenting, mental health, and sobriety while building a supportive community.
STH’s Executive Director, Angela Paul, said that integrating services for participants in STH’s day center and offsite PSH programs has been her staff’s proudest achievement in the last year.
“This effort has led to enhanced support in areas such as transportation, child enrichment, meals, financial literacy, and access to medical, mental health, and substance abuse services,” she shared. “Participants have also benefited from educational and employment opportunities, all provided onsite at both central and offsite locations.”
“Most of what we do takes a team,” Crystal added.
That includes YOU—you are an important part of the team that surrounds STH clients with the support services they need to meet their goals and thrive. Thank you!